Support

Get help setting up and using History Maker.

Getting Started

How to Use

Recording

• Start/Stop: Tap the red record button
• Pin a moment: Tap the pin button while recording to bookmark an important moment
• Duration: The timer at the top shows how long you've been recording
• Segments: Long recordings are automatically split into 60-second segments for reliable upload

Uploads

• Automatic: Recordings upload automatically when you have an internet connection
• Pending uploads: The number in the top-right shows how many files are waiting to upload
• Background upload: Uploads continue even when the app is in the background
• Sync Now: Go to Settings and tap "Sync Now" to manually trigger uploads

Settings

• Location Tagging: Toggle to enable/disable adding location to recordings
• Public Sharing: Enable to make your recordings folder accessible via link
• Storage Logs: View upload activity and any errors

Finding Your Recordings

1. Open Google Drive
2. Look for the "HistoryMaker" folder
3. Inside, you'll find a "sessions" folder containing your recordings organized by date

Troubleshooting

Uploads Not Working

• Check your internet connection
• Make sure you're signed in (check Settings)
• Try tapping "Sync Now" in Settings
• Check the Storage Logs in Settings for error messages

Camera Not Showing

• Make sure you granted camera permission
• Go to your device Settings → History Maker → Camera and ensure it's enabled
• Try closing and reopening the app

Location Not Recording

• Check that Location Tagging is enabled in the app's Settings
• Make sure you granted location permission to the app
• The status indicator on the recording screen shows "Location on" or "Location off"

Signing Out and Starting Fresh

If you're experiencing persistent issues, you can reset the app:

1. Go to Google Drive
2. Find and delete the "HistoryMaker" folder
3. Open the History Maker app
4. Go to Settings
5. Tap "Logout & Clear Data"
6. Sign in again with your Google account

Sharing Issues

If you can't enable public sharing from the app:

1. Open Google Drive
2. Right-click the "HistoryMaker" folder
3. Select "Share"
4. Change "Restricted" to "Anyone with the link"
5. Copy the share link

Google Drive Storage Full

• Check your Google Drive storage
• Delete old recordings you no longer need
• Consider upgrading to Google One for more storage

Frequently Asked Questions

Where are my recordings stored?

Recordings are stored in your personal Google Drive account, in a folder called "HistoryMaker". You have full control over this folder.

Can you see my recordings?

No. History Maker has no servers. Your recordings go directly from your phone to your Google Drive. We never see or have access to your content.

What happens if I lose my phone?

Any recordings that were uploaded to Google Drive are safe. You can access them by signing into Google Drive from any device.

How do I delete my data?

• Local data: Use "Logout & Clear Data" in the app's Settings, or uninstall the app
• Cloud data: Delete the HistoryMaker folder in Google Drive
• Revoke access: Go to Google Account permissions and remove History Maker

Does the app work without internet?

Yes. You can record without internet. Recordings are saved locally and will upload automatically when you're back online.

Contact Support

Still need help? Contact us at:

Email: support@historymaker.app

Please include:

• Your device type (iPhone, Android, etc.)
• App version (found in Settings)
• A description of the issue
• Any error messages you see